Geeknoob.com is committed to provide a professional and pleasant service experience to all its customers and we have a very transparent and customer friendly policy on refunds and cancellation of any order. Customer satisfaction is our first priority. If you are not happy with our services or with the product so you can cancel the order or return the order at any point of time (with in 15 days after delivery) . Our Objective is to make computing Experience simple and secure.
Kindly contact us if you have any problems with our services or with the product. we will work on your request as soon as possible.
All our products are covered by money-back guarantee. If you are not happy with the services or there is problem with a product, you have to report within 48 hours, and our Customer Service Team / Sales Team will look in to the matter and then will take an appropriate decision, and we will get back to you within 3 to 5 business days with the full details of refund.
Our Billing Team contact you before proceeding the refund. we would be accepting the request and refund customer’s money to the same customer’s bank account or credit card or pay pal account which one was used on that time of purchase. All refunds would be credited in customer account within 7-10 working days after acceptance of Refund request.
All returns must include the following or it will be declined and returned back to you at your cost:
At Geeknoob.com , we contribute a great customer packaging experience. One of the biggest dare in e-commerce packaging is planning it to be as compact as possible while securing that products arrive fully undamaged. We take feedback from our customers to get new ways to improve manufacturer packaging on items we sell, and innovate on the packaging we use in our fulfillment centers under our hamper free packaging. Basically our aim is to reduce the amount of packaging required while securing products arrive to our customers undamaged. If you get a damaged product, please let us know about your experience. We will utilize that knowledge and talk with the vendor and if require we’ll work to enhance the packaging and may be restrict the item from sale until a packaging change, it is all to ensure that we are giving a great customer service.
If you want your order quickly, We can do that but at additional cost and you have to send us a special email with your order number
For items that are in stock, your items ship as they become available. You can write an email if you want to receive some items quickly.
The number of shipments we make for your order is dependent upon the location
Place an Order with Guaranteed Delivery
Place your order through Geeknoob.com by calling us or through email to receive it by the guaranteed delivery.
To place an order with guaranteed delivery:
PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, buy a product and fill out a form, Users may be asked for, as appropriate, name, email address, phone number and address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
For our internal monitoring of quality of service your calls may be recorded. This would be explicitly told to you and you are at liberty to disconnect the call and request for a call which may not be recorded.
COOKIES & PASSIVE DATA COLLECTION
IP Addresses also help us diagnose network congestion, problems with our servers and otherwise assist in the administration and delivery of the Service to our Users.
Your personal data may used for:
Do we share your data?
We do not sell or rent your personal data to third parties.
We may share certain personal data (as described below) with:
We may share some of your personal data, such as your address or phone number with certain selected partners to enable them to contact you on our behalf of products.
when necessary to deliver the product you require such as with a payment card provider who we use to process your credit card transaction;
Your rights over your data
You have the right to ask us about the personal data we process about you, the purpose and nature of the processing, and to provide information on who we share it with.
You have the right to request that we update, correct, or delete your personal data at any time. Unless you request us to delete your data, please note that we may keep your personal data for one year after you stop being a customer (but we typically keep your personal data no longer than is reasonably necessary given the purposes for which the data was collected).
You have the right to expect us to protect your personal data and keep it safe. We work hard to protect our security products and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of the information we hold. In particular:
Geeknoob.com SERVICES PROVIDERS
Geeknoob.com does not disclose Personal Data to third parties, except to process credit card information for orders. However, at a future time, Geeknoob.com may need to provide users’ Personal Data to other third parties to deliver specific services to the user (such as hosting services or support services). These third parties will be required to adhere to Safe Harbor Privacy Principles or at a minimum Geeknoob.com will require the third party to certify they follow privacy protection equal to DataAlign’s. Users will also be provided with a mechanism to opt-out of having their Personal Data viewed by such third parties.
Geeknoob.com does not disclose Personal Data, unless disclosure is necessary to comply with an enforceable government request such as a warrant.
CHANGE OF OWNERSHIP
In the event of a change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of Geeknoob.com User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by posting on our website or an email to the email address you provide when you register) of any change in ownership, merger or acquisition of Geeknoob.com assets by a third party, and you may choose to modify any of your registration information at that time.
Geeknoob.com uses industry standard security measures to protect against the loss, misuse and alteration of the information under our control. Although we make good faith efforts to store the information collected by Geeknoob.com in a secure operating environment that is not available to the public, Geeknoob.com cannot guarantee complete security. Further, while we take reasonable steps to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “crackers” from obtaining this information.
You may, at any time, choose to correct or update the information you have submitted to Geeknoob.com by updating your account on our website.
If you cancel your account, your Personal Data and other information may be retained in our archive or backup records.
Disclaimer: Geeknoob is an independent desktop, laptop, tablets, peripherals and software selling website all the pictures and logos are for representation purposes only. All the products that have been purchased by Geeknoob.com are directly supported by respective brands. We strictly adhere to FTC’s Mail, Internet, or Telephone Order Merchandise Rule for consumer protection. Geeknoob.com is an online independent e-commerce web portal for a variety of antivirus products. All the products listed on the web site are legitimate licenses procured from authorized partners of respective brand. Geeknoob.com here by disclaims any association, affiliation with products or subscription purchased on our website Geeknoob.com. The merchandise that we offer is also available on the brand owners’ website as well. Buying and Refund is policy mentioned on our website.
Call us up on our tollfree and talk to our friendly support team to get all the valuable support from us.